Privacy Policy
Last updated: April 3, 2024
1. Introduction
SecureShareBox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our secure file and message sharing service.
We take your privacy seriously and have designed our service with privacy and security as fundamental principles. By using SecureShareBox, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We may collect the following types of information when you use our service:
- Account information (email address and password) when you register
- Files and messages you upload or create for sharing
- Sharing preferences (expiration times, password protection)
- Payment information if you subscribe to our Pro plan (processed securely by our payment processor)
2.2 Information Collected Automatically
When you use our service, we may automatically collect certain information, including:
- Log data (IP address, browser type, access times, pages viewed)
- Device information (device type, operating system)
- Usage information (file sizes, share counts, feature usage)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our service
- Processing and completing transactions
- Sending service-related notifications
- Responding to your inquiries and support requests
- Improving and optimizing our service
- Detecting and preventing fraud and abuse
- Complying with legal obligations
4. Our Data Security Approach
4.1 Encryption
All content (files and messages) is encrypted using AES-256 encryption. Encryption occurs in your browser before data is transmitted to our servers, ensuring that we never have access to your unencrypted content.
4.2 Zero Knowledge
We employ a zero-knowledge architecture, meaning we cannot access the contents of your encrypted files or messages. Your encryption keys are generated in your browser and are never transmitted to our servers in an unencrypted form.
4.3 Data Retention
Content is automatically deleted from our servers after it has been accessed the maximum number of times or after it expires. We do not maintain copies of deleted content.
5. Sharing Your Information
We do not sell your personal information. We may share information in the following circumstances:
- With service providers who help us operate our service
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transfer (merger, acquisition, etc.)
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our service. You can control cookies through your browser settings, but this may impact certain features of our service.
8. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: